Shipping policy

 

Shipping Policy

Thank you for shopping with FemmeFlame! We are committed to delivering your order as quickly and safely as possible.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). Once your order has been shipped, you'll receive a confirmation email with your tracking information.

Shipping Times

Estimated delivery times are:

  • 🇺🇸 United States: 6–10 business days

  • 🌍 International: 6–12 business days (may vary by destination)

Please note that shipping times are estimates and may be affected by customs clearance, weather conditions, carrier delays, or peak holiday seasons.

Order Tracking

Once your order has been dispatched, you'll receive a tracking number via email. Tracking information may take 24–72 hours to update after shipment.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your purchase.

If you notice an error, contact us at femmeflame.of@outlook.es within 24 hours of placing your order. After this period, we cannot guarantee that address changes can be made.

Lost or Delayed Packages

If your package appears delayed, please allow a few extra business days, as carriers may occasionally experience unexpected delays.

If your order has not arrived within the estimated delivery timeframe, contact us at femmeflame.of@outlook.es, and we'll gladly assist you in locating your shipment.

Customs & Import Duties

International orders may be subject to customs fees, import duties, or taxes imposed by your country's customs authority. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Contact Us

If you have any questions regarding your shipment, our support team is here to help.

📧 Email: femmeflame.of@outlook.es